Diana
Cadena

About Me

Seasoned IT Project and Quality Manager with over 13 years of experience in Implementation Projects, Process Analysis, Reporting, Configuration, Testing, Support, and Evolutionary Maintenance. Proficient in various methodologies including Agile, Spotify Product Development, Scrum, Kanban, BDD, and Waterfall. I hold a Post-graduation in Management from CEIPA Business School and an Executive Master in Innovation from EIG University, Spain. I am known for excellent leadership, communication (fluent in English and Spanish), interpersonal, and negotiation skills. Passionate about seeking new challenges and opportunities to leverage and enhance my technical, financial, and business expertise.

What I Do

Project Management

With over 13 years of experience, I provide comprehensive IT project management services, leveraging methodologies like Agile, Scrum, Kanban, and Waterfall. I excel in delivering projects on time, within scope, and budget, while upholding high-quality standards. My expertise ensures efficient achievement of project milestones, making me a valuable asset in planning, managing, executing and delivering projects successfully.

Business Process Analysis and Optimization

I provide in-depth process analysis and optimization services, helping businesses streamline their operations. With a strong background in process analysis, I identify inefficiencies and recommend solutions to improve workflows. My experience with international business and various industries allows me to tailor solutions that meet specific business needs, enhancing productivity and operational efficiency.

Leadership and Team Management

My leadership and team management services focus on building and guiding high-performing teams. With excellent communication and interpersonal skills, I cultivate a collaborative and motivating work environment. I provide mentorship, encourage continuous learning, and manage conflicts effectively. My leadership ensures that teams are productive, engaged, and aligned with the organization's objectives.

Quality Assurance and Testing

As an experienced Quality Engineer Manager, I specialize in both manual and automation testing. I lead teams to ensure applications are reliable, functional, and user-friendly. My services include establishing quality metrics, risk management, and defect management. I also provide training and mentorship to QA teams, fostering a culture of continuous improvement and excellence. My goal is to ensure the highest level of quality in every product delivered.

Strategic Planning and Execution

I offer strategic planning and execution services to help businesses grow. My approach involves thorough analysis, detailed planning, and effective execution. I work closely with stakeholders to understand their vision and objectives, developing strategies that drive success. Whether it's a new project or an existing initiative, my strategic planning services ensure that all efforts are aligned with the business's KPIs.

Agile Transformation and Implementation

Certified as a ScrumMaster (CSM) with extensive experience in Scrum, Kanban, and Spotify Product Development, I guide teams through adopting Agile practices. My services include Agile coaching, training, and facilitation of Agile ceremonies. By embracing an Agile mindset, I enable teams to become more adaptive, collaborative, and efficient, driving better project outcomes and continuous improvement.

Testimonials

Clients

Fun Facts

Happy Clients

578

Working Hours

4,780

Awards Won

15

Resume

Education

2020 - 2021
EIG University Spain

Executive Masters in Innovation

2020 - 2021
CEIPA Business School

Specialization in Management

2005 - 2010
Universidad Del Valle Cali, Colombia

Professional in Foreign Trade

Highlights

  • Executive Master in Innovation
  • Specialization in Management
  • Project & Quality Management
  • Testing Lead & Team Manager
  • Strategic Planning & Execution
  • International Business
  • Agile & Traditional methodology
  • Leadership, Organized
  • Communication & Interpersonal Skills
  • Bilingual (English & Spanish)

Additional Skills

Personal

  • Proven Leadership
  • Highly Organized & Efficient
  • Proactive and Responsible
  • Team Leader and Player
  • Excellent Communication Skills
  • Interpersonal & Negotiation
  • Ability to Motivate
  • Emotional Intelligence
  • Conflict Resolution
  • Detail Oriented

Technical

  • Software Development Life cycle
  • Web & Mobile applications
  • Bugs Management Tools
  • Microsoft Office & Google Suite
  • Slack, Zoom, WebEx, Teams
  • Jira, Azure DevOps and Jenkins
  • Content Management systems

Experience

Aug 2021 – Present
CI&T

Quality Engineer Manager

- Oversee all aspects of quality assurance, including establishing metrics and applying industry & company best practices to ensure quality goals are met.

- Collaborate with engineering, design, strategy and project management teams to ensure that applications are reliable, fully functional, and user-friendly.

- Lead Automation and Manual testing teams across different projects • Oversee and orchestrate QA resourcing. Determine level of effort and serve as the go-to person for resourcing QA team members on projects.

- Establish and ensure adherence to processes to improve the QA discipline.

- Identify risks, issues, and dependencies in the testing phases and track issues and coordinate their resolution.

- Communicate hiring needs, participate in the interview process, and onboard new team members.

- Create opportunities for junior team members to be mentored by senior team.

- Encourage personnel to learn by helping to plan training & certification.

- Analyze data and trends and come up with recommendations to improve overall quality engineering department.

Sep 2019 – Aug 2021
Globant

Quality Control Lead

- Worked in collaboration with the project manager to follow up milestones and plan to achieve them.

- Handled overall quality and project management activities.

- Testing lead for HBOMax.com web experience and compelling introduction for the (non-logged in) HBOMax.com customer.

- Responsible for designing the manual and automation testing strategy.

- Identify the scope of the testing required for the releases in different environments for US, LATAM and EMEA countries.

- Leading Mentoring QE Team for Colombia and Perú.

- Active and constant participation on different RFPs and RFQs.

Oct 2017 – Sep 2019
Globant

Senior Quality Control Analyst

- Testing Team lead of three major media channels Toonix, Cartoon Network Asia and TNT GO Latinoamerica.

- Internationalization and localization Testing.

- Responsible for defect management, mobile testing and QA activities in sync with developers, business, project/delivery management and other stakeholders, teams spread across multiple locations for Cartoon Network, Toonix, TNT Go and Filmstruck.

- Working in parallel with Business Team, Developers and Project Managers in an Agile Environment. Team based out of different offshore locations.

- Analysis of business requirement under Behaviour-driven methodology.

- Design and execution of test cases in Postman as part of Enterprise Invoicing.

- Experience in working with onsite and offshore teams to develop custom solutions for client.

- Design in Gherkin language to help Dev team automate the Unit testing.

May 2016 – Sep 2017
Globant

Semi-Senior Advanced QC Analyst

- Active participation in definition and execution of QA planning meetings, ensuring the highest level of quality within the scope of the project Shop Disney Parks.

- Mobile Accessibility testing for Shop Disney Parks functionalities.

- Functional testing of new features introduced in Android/iOS using Android studio and XCode.

- Identification and definition of data/prerequisites for execution of mobile test cases.

- Bugs Management and perform the complete Bug lifecycle.

- Test execution in the management tool like, TestRail.

- Adequate knowledge of Agile methodology and JIRA.

Jan 2012 – Apr 2016
TATA Consultancy Services

Senior QC Analyst

- Design and execution of tests plan for the SAP - FINACLE (Core banking application) interface.

- Definition of scenarios and test runs.

- Traceability Matrix implementation and follow up.

- Face and remote assistance in project team meetings (front) report (BW) to bank.

- Relevant Incidents solution to issues raised for Business Partner, interface con banking core (Finacle), reports.

May 2010 – Dec 2011
Clip Consulting

SAP Analyst

- Relevant Test Management and escalation of problems using the SAP Solution Manager 7.0 (SolMan) to generate test plans and cases through all processes and associated steps.

- Relevant Leadership, Analysis and Design of test scenarios data exchange.

Contact

Medellín

Colombia

+57 300 850 8555

dianacadenamoreno
@gmail.com

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